Full name: Ismael Palacio García
Tax ID: 72996302Y
Address: Zaragoza, Spain
Activity: Online sale of personalized music boxes
Sales channels: web and Etsy store
To contact the owner of this website, please use the form available in the contact section.
Accessing and using this website grants the status of user, which implies full and unreserved acceptance of all provisions included in this Legal Notice from the moment the site is accessed. The owner reserves the right to modify at any time the presentation, configuration, and content of the site, as well as the conditions required for its access and/or use.
All contents of the website (texts, images, trademarks, logos, files, etc.) are protected by intellectual and industrial property laws. Reproduction, distribution, public communication, or transformation is prohibited without the express authorization of the owner.
The owner is not responsible for any damages of any kind that may result from misuse of the website or from the lack of availability or continuity of the site. The user agrees to make appropriate use of the site and its contents.
This website allows users to post comments or opinions. The owner reserves the right to remove any content that may be offensive, illegal, or that infringes the rights of third parties.
If links to third-party websites (e.g., Etsy) are provided, the owner is not responsible for the content, policies, or practices of those websites.
The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018.
Most of the products offered on this website are personalized and made to order. Therefore, returns or exchanges are not accepted once the purchase is made, in accordance with Article 103.c of Spanish Royal Legislative Decree 1/2007. However, if the product has a manufacturing defect, arrives damaged, or does not match the order, the customer may request a replacement or refund.
In the exceptional case of non-personalized products, the customer has 14 working days from receipt to exercise their right of withdrawal, without needing to provide justification. The item must be returned in its original packaging, unused and in perfect condition. Return shipping costs are the responsibility of the customer.
To request any return, the customer must contact the store via the contact form, providing the order number and attaching photos in case of a damaged or incorrect item. Returns will not be accepted if the product has been used, mishandled, or returned incomplete.
This store complies with the legal warranty requirements in force in Spain. If you have any questions, feel free to contact us and we will be happy to help.